Terms and Conditions

What does my Ready25 registration include?
Realestate.com.au Pty Ltd (“REA Group”) is excited to welcome you to Ready25.

Your Ready25 registration includes entry for one person to Ready25 in Sydney to take place on Thursday 21 August 2025, valued at full price at time of purchase in AUD currency. Conference Only tickets do not include entry into the Ready25 after party. Package tickets include both entry to Ready25 and the after party. VIP tickets include entry to Ready25, entry to the after party as well as a range of benefits outlined on the ticketing page of the Ready25 website.

If you choose not to attend one of the included events that make up the Event (as defined below), no refund or discount will be offered. All tickets will be charged in Australian dollars. Tickets are non-transferable and can only be used by one person.

TERMS AND CONDITIONS

Part A – General
1. These terms and conditions will apply to all delegates for Ready25 (including, but not limited to, the Ready25 after party) (collectively, the “Event”). By registering for and/or attending the Event, you are agreeing to these terms and conditions. If you are registering on behalf of other people, you confirm that you have their permission to do so and that you have consent from them to disclose their personal information (name and contact information) to us, for the purposes of processing their registration.

2. REA Group reserves the right to reject or accept your registration at any time in its absolute discretion. If your registration is rejected by REA Group, your sole remedy shall be a refund of your pre-paid registration fee, if any.

3. You agree to comply with all instructions issued by REA Group or venue management in relation to the Event.

4. All delegates acknowledge that the material presented at the Event is subject to intellectual property rights and cannot be re-used in whole or part without the prior express written permission of REA Group and/or its licensors.

5. Unless expressly authorised in advance and in writing by REA Group, you are prohibited from photographing the Event, or recording or transmitting audio or visual material, data or information presented at the Event.

6. Subject to Part B below, REA Group reserves the right at any time to change the format (including, but not limited to, changing it from an in-person event to a virtual or hybrid in-person/virtual event), participants, content, location, date and timing or any other aspect of the Event, in each case without liability.

7. To the extent permitted by applicable law, all guarantees, representations, conditions and warranties of any nature in connection with the Event are expressly excluded. However, nothing in these terms seeks to limit, exclude or modify your statutory rights.

8. To the maximum extent permitted by applicable law, REA Group, its employees, agents and contractors will not be liable for personal injury or death, property damage, theft, or any other loss (including but not limited to, liability for negligence, breach of these terms and conditions, or any other agreement), damage, cost or expense (including, but not limited to, loss of profits, business interruption, loss of information, indirect, special, punitive or consequential loss or damage) arising out of or in connection with the Event. This includes, but is not limited to, losses or costs (including rebooking costs relating to travel and accommodation) should the Event be changed, postponed or canceled.

9. You must comply with any health and safety policies and directions that REA Group may communicate to you before or during the Event, including any that relate to COVID-19.

10. You must comply with all applicable laws, codes, rules, regulations, ordinances and orders of governmental authorities in connection with COVID-19.

11. We may restrict access to the Event if we consider that there is a health and safety risk, either to you or to other attendees and staff of the Event.

Part B – Cancellation
1. Please advise REA Group by email on events@realestate.com.au if you are not able to attend the Event. Other than as otherwise set out in this Part B, the following refund arrangements will apply. Refunds will be made via the original payment method used and to the party who
originally paid the registration fee to REA Group.

• If you notify REA Group at least 10 business days prior to the Event, a full refund of your ticket price (less a $100 administration fee) will be made.
• If you notify REA Group within 10 business days of the Event, a full refund of your ticket price (less a $250 administration fee) will be made.

2. If you have been diagnosed with COVID-19, have recently been exposed to someone who has been diagnosed with COVID-19, or who you suspect may have COVID-19, or have COVID-19 symptoms (e.g. fever higher than 100.4℉/38.0℃, cough, or shortness of breath), you must not attend the Event. Please notify REA Group by email events@realestate.com.au within 48 hours of the beginning of the Event should this occur. If you have received a positive COVID-19 test in that 48 hour period prior to the Event and are able to produce a Doctor’s certificate, REA Group will refund your registration fee, less a $100 administration fee, via the original payment method used and to the party who originally paid the registration fee to REA Group. REA Group will not be responsible for any other charges you incur in connection with your cancellation (e.g. non-refundable travel or accommodation).

3. If you reside outside Australia and plan to travel from overseas for the Event but are unable to attend the Event because of travel restrictions imposed by either the Australian government or governments in New Zealand or Asia, then you will be entitled to a full refund of your ticket price, so long as you email your cancellation request and reasonable evidence of the reason for your cancellation (relating to government restrictions), no later than five days from the date of the Event. Emails must be sent to Events@realestate.com.au.

4. REA Group will not be liable for any losses, costs or damages associated with postponement, changes or cancellation of the Event (including, but not limited to, registration fees) where such postponement, change or cancellation is due to causes beyond REA Group’s reasonable control (including, but not limited to, natural disaster, act of terrorism, COVID-19 or other epidemic/pandemic outbreak or any associated governmental or other applicable restriction, rule, order or the like, riot, strike or industrial dispute) (“Force Majeure”).

5. If REA Group cancels or changes the date or location of the Event, for a reason other than Force Majeure, and such change(s) result in you no longer being able to attend the Event, REA Group will offer a full refund of pre-paid Event registration fees, as your sole remedy. Any such refunds will be made via the original payment method used and to the party who originally paid the registration fee to REA Group.

6. Except as expressly stated in these terms, and except as otherwise required under applicable law, any and all amounts paid by, or on behalf of, Event delegates to REA Group or any of its affiliates in connection with the Event are non-refundable.

Part C – Data privacy
1. REA Group respects your privacy. REA Group’s privacy policy can be found here (“Privacy Policy”). By registering for and/or attending the Event, you agree to the Privacy Policy.

2. You should read that policy as it sets out how we use the personal information we collect from you.

3. In addition, you give REA Group and its affiliates permission to publish your name and company name in the attendee list found in the official Event mobile application, which will be made available to all other Event delegates, exhibitors and other companies that may be represented at the Event. You will have the option to make other personal information available on the official Event mobile application should you wish.

4. You will be provided with a smart badge (“Badge”) for your use at the Event. The Badge contains technology allowing you to scan the Badge to easily exchange electronic business cards and provide your details to exhibitors and other companies that may be represented at the Event. You acknowledge and agree that any information you transmit to exhibitors or other companies during the Event by way of using the Badge is at your own risk and REA Group makes no representations or warranties about how those third parties may retain, use or disseminate your information. We may also scan the Badge for Event management and Event activity tracking purposes (e.g. analysing what breakout sessions were attended).

5. If your Badge is misplaced or lost, you must promptly advise the Event information counter so it can be deactivated. After the Event, it is safe to dispose of your Badge as you wish, as it will no longer work.

6. By attending the Event, you acknowledge that there will be filming, sound recording and photography at the Event. You give REA Group and its affiliates unrestricted permission and irrevocable consent to photograph and film you, and to record your voice or written or oral presentations, and use your picture, photograph and other reproductions of your physical likeness and sound (including as edited by or on behalf of REA Group) for any legitimate marketing purpose by or on behalf of REA Group and its affiliates to the extent permitted by applicable law. To the extent permitted by applicable law, you hereby release REA Group, its successors, assigns and licensees from and against any and all claims, liabilities, losses, demands, actions, causes of action, costs and expenses whatsoever, at law or in equity, known or unknown, anticipated or unanticipated, which you may, or shall hereafter have arising out of REA Group’s use as herein provided and/or use by any third-party with or without REA Group’s consent.

Part D – Payments provider
All payments and refunds for the Event will be processed by Stripe. By registering for the Event, you acknowledge and accept Stripe’s Terms of Use.

Part E – Luxe VIP Package tickets
Purchase three (3) Luxe VIP tickets to Ready25 and receive one (1) free Luxe listing upgrade. Offer runs from 9 July to 20 August 2025 11:59PM AEDT or while tickets last. To receive the offer an agency must purchase at least three (3) Luxe VIP tickets to receive the free Luxe listing. Upgrade available for Premiere+ listings only. This offer is not transferable. Each AgencyID that purchases three (3) or more Luxe VIP package tickets is only eligible for one (1) free Luxe listing. The free upgrade only applies to the Luxe add-on price. Luxe upgrades do not apply to Pay on Sale listings.

Offer Redemption: To claim your free Luxe upgrade, email luxeoffers@rea-contracts.zendesk.com with your Agency ID, listing ID, property address and listing URL of the advertised property you’d like the free Luxe applied to. Upgrades can take 24-48 hours to process. Agency must comply with all regulations governing advertising expenses and the disclosure and retention of rebates. Upgrades must be claimed by October 31 2025.